Who are we?

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Nido creativo is an art house for creators in Playa!

We are Playa del Carmen's premier and only artist co-creation space specifically designed for the creator, builder, inventor. Our mission is to provide a collaborative art studio environment that inspires artists and creators to get more done. We are proud of our local community and we provide a place for organizers to accomplish great things. We achieve all of this with the hospitality mindset. 

NidoCreativo is actively seeking a friendly, analytical and detail-oriented person to be our face in the role of Community Manager. You will help us grow the community by creating a great member experience while executing sales and operational tasks with excellence. This is your opportunity to take ownership and responsibility of a mission-driven business with the complete support and experience of the owners. There is much growth opportunity in this position!

 

Community manager responsibilities include:

• Community management

  • YOU ARE THE VIBE! And don’t even have to try, just by being around, you create and friendly environment that often leads to wow community experiences.

  • Plan and launch community initiatives to synergize artists/creators. This might include targeted member introductions, recommending possible mentor matches and managing communications within the space and through digital platforms.

  • Valuable research: Seek out information about the business and personal objectives of artists and brands that come to Nido. And let’s act upon it as a team! 

  • Conflict resolution on point! If let’s say two people are fighting over the same microphone, you know you have what it takes resolving issues between members quickly and in a manner that diffuses tension.

  • Foster a sense of inclusivity where fresh ideas are welcome.

  • Event planning and execution.

  • Oversee new member onboarding.

  • Conduct tours for prospective members.

  • Ensure that new members will fit with Nido's culture dynamics and mission.

  • Help build a quarterly calendar of coworking events that engages as many artists, creators and like-minded brands. 

  • Be knowledgeable about Nido's membership contracts and guidelines. Explain these policies to members as necessary.

 

•  Rent space for classes, events, workshops 

  • Create relationships and maintain contact with potential event hosts: artists, teachers, etc.

  • Assist hosts in managing guests before and after their events, and during events as needed by the host.

  • Host the event host: locate materials they may need, help with technical setups, etc.

  • Make sure the space is always ordered, casual clean up is part of a good life.

  • Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build Nido's CRM and digital community.
     

• Ownership: There’s HUGE room for creativity at Nido Creativo, after all it’s what we’re all about! Actively play with it, imagine, and bring forth that creator you are, we are!.

  • Make recommendations to the owners about new features or perks that will entice members.

  • With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing.

  • Attend regular meetings with the entire team to ensure members are aligned on key initiatives and performance goals.

  • Share perspectives on the team with ownership.

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• Admin stuff:

  • Utilize a variety of coworking software applications manage the space and membership

  • Inform members about preventive facility maintenance programs or issues that may impact them.

  • Submit maintenance requests for repairs to the owners or maintenance personnel

  • Mail & deliveries - send and receive

  • Supply/inventory management 

 

What makes a great community manager

• Fosters "spontaneous" interactions that help our members’ brands grow.

• Reliable, punctual and trustworthy.

• Her/his passion about the vision sells by itself

• Plans events

• Maintains cleanliness and ensures everything is in working order.

• Does community outreach.

• Handles mail and deliveries.

• Provides good energy to members and visitors alike.

 

Experience and Requirements

• 2-4 years experience with increasing responsibility in either a sales or customer service role

• Demonstrated project management skills 

• Highly technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on

• Experience managing social media campaigns

• Experience with written content generation in an art/creative environment and graphic design skills

• Passion for Playa de Carmen and our creator community

• Interest in working both independently and with frequent interactions with the owners

• Fluent in English and Spanish

• A high level ethics, empathy and dependability

 

Benefits

• The salary may vary according to the level of your experience, starting at 10.000 mxn pesos per month + commissions

• After 3 months with us, you can have access to a medium level medical insurance.

• If you have a personal project let's make it grow, our team has financial and business experts that can coach you one hour a week.

• One week fully paid vacation the first year.

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Highlights

💪 Personal & Professional Growth

🚀 High Growth Potential 

🔑 Work with the founders

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IS THIS YOU?!